Meet Emma – Stories of Hope

Hello, my name is Emma and I am a hoarder, but don’t feel sorry for me because the story I am about to tell you is full of sunshine and rainbows (after the storm).  I was living in a hoarded flat for over a decade, but I had no idea that hoarding was a result of mental health. I believed …

Cluttered property

Chaos to Order – helping over 100 people with hoarding issues

Clouds End has been working with Birmingham City Council on a two year project called Chaos to Order to help over 100 people with hoarding issues in Birmingham. One of our clients involved in the project, ‘L’ is sharing his story on his progress. Watch him describe, in his own words, how he has been supported by the project.   …

Edwin’s Story

Edwin has always lived in Northfield, Birmingham. Edwin grew up to become a mental health nurse. He lived with his parents and his sister.  Eventually his sister moved to the USA.  Over the years, his dad and then his mum passed away.  Left to live alone, Edwin struggled to cope. He suffered mental health problems. He turned to alcohol and …

Cloudsend Stories - Clouds End

Mrs S

Mrs S came to one of our support groups very anxious and ashamed as many are when they first arrive. She participated in all the exercises and practised mindfulness, this helped her to have more mental clarity and to learn to listen to her self-talk. She tried the suggestions made in group of just doing 10 minutes per day using a …

Cloudsend Stories - Clouds End

Mr T

Mr T had mild learning disabilities, he worked in a charity shop which he enjoyed but it encouraged him to bring home perhaps more than he needed. Over a period of years he had filled most of the space in his 1 bed flat. After several months of gentle persuasion and discussions with his social worker he agreed he felt …

Miss A

Miss A lived alone in a single flat which had become hoarded over at least 10 years. She had started hoarding because her best friend, who lived in a similar flat, was murdered in her own home. Miss A didn’t realise that this was the trigger but came to understand it during working with Heather. Before Heather started working with …

Miss S

Miss S was a mother of 2 young children who, at the time of referral, had been removed from the property as it was deemed unfit for them to live in. ​ Miss S was very anxious and very ashamed and very frightened but was also very amenable to help. She had experienced 2 enforced clears prior to the removal …