Welcome to
Clouds End CIC

Changing Lives Affected by Hoarding
One Item at a Time

Clouds End CIC has been at the forefront of addressing hoarding issues in the UK since 2009. Founded by Heather Matuozzo, a recognised expert in the field, our mission is to transform lives through compassionate support, evidence-based practices, and specialist training programmes.

CPD Accredited Training

The first organisation in the UK to provide industry-recognised hoarding training for practitioners and organisations.

Supported Over 1,000 Individuals

The first CIC in the UK to support clients through tailored one-to-one sessions, support groups, and community-focused initiatives.

Client Support

Supporting individuals with hoarding disorder through support groups, tailored guidance, and free helpful resources.

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Practitioner Support

Supporting practitioners who work with individuals impacted by hoarding disorder through CPD-accredited training, free resources, and personalised one-to-one programs.

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Community

Raising awareness every day of the year through partnerships, media, and free education — and proudly serving as the official sponsor of National Hoarding Awareness Week.

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Courses & Training

Training Practitioners, Transforming Lives

We provide a variety of training sessions specifically designed for practitioners and organisations who are committed to making a difference in the lives of individuals affected by hoarding behaviours

Clouds End Supportive Intervention TM
Developed using our own evidence-based, person-centred methods, each course offers practical strategies that are easy to implement into everyday practice

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Clouds End CIC - Hoarding Disorder Awareness, Support and Training - CPD Accreditation

Stay Curious, Stay Informed, Keep Learning

Supporting clients takes ongoing learning, empathy, and real-world experience, attending training is just the start. We encourage practitioners to stay curious, stay engaged, and keep building confidence in supporting those affected by hoarding.

Clouds End CIC - Hoarding Disorder Awareness, Support and Training

Upcoming Public Training

06/11/2025

Online CPD Accredited Hoarding Case Management

Online

This course will enable learners to fully understand how to manage a hoarding case effectively.

08/11/2025

Bitesize Hoarding Training – Background to Hoarding Disorder

Online

This bitesize session offers a focused session on Module One of our CPD Accredited Hoarding Awareness Training, exploring the background

10/11/2025

Online CPD Accredited The Psychology of Hoarding

Online

Hoarding Disorder is a complex mental health condition, the field of psychology allows us to explore the inner workings

15/11/2025

Bitesize Hoarding Training – Supportive Intervention

Online

This bitesize session offers a focused session on Module Two of our CPD Accredited Hoarding Awareness Training, exploring how

19/11/2025

Online CPD Accredited Trauma Informed Approaches to Hoarding Behaviours

Online

The CPD Accredited Trauma-Informed Approaches to Hoarding Behaviours has been delivered to over 3000 health and social care professionals across

22/11/2025

Bitesize Hoarding Training – Supportive Engagement

Online

This bitesize session offers a focused session on Module Three of our CPD Accredited Hoarding Awareness Training, looking at

Our Projects

Empowering Our Community

From awareness campaigns to hoarding research to hands-on support, we provide compassionate and person-centered support to those impacted by hoarding disorder while also working hard raise awareness of the condition in the public sector and wider society.

Chaos 2 Order

Since 2019, we have been backed by Birmingham City Council to operate our Chaos 2 Order project, this initiative adopts a multi-agency, person-centred approach, working alongside other organisations to provide tailored support to individuals in Birmingham.

Hoarding Research

Our incredible team member Sam Wainman is a Psychologist currently completing a PhD at the University of Birmingham focused on gaining a deeper understanding of how we can best support those facing hoarding difficulties. He shares his research through blogs, training and free seminars.

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National Hoarding Awareness Week

Devised in 2014 by the Chief Fire Officers Association, in affiliation with Cherry Rudge as part of APDO and Clouds End CIC, we now proudly manage each year, organising events, sharing knowledge and bringing people together to raise awareness for hoarding disorder and behaviour.

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