Clouds End Partnerships

Clouds End Partner Agencies

New Horizons Clearances 

Affordable & Convenient Hoarding Clearance Services-With You At The Centre

Example

New Horizons specialise in providing sensitive and respectful clearance services. The team is dedicated to handling each project with utmost care and discretion, ensuring that your space is cleared with both efficiency and compassion. We understand that clearances often come at challenging times, and our mission is to ease the process with a human touch. 

Made up of a team of caring professionals who have worked in voluntary, public and corporate services, we believe that everyone should be treated with empathy, kindness and careful consideration for their beliefs.

Our mission is to ensure that people who need clearing or cleaning support have an accessible team who will listen, care and create a clearer future for them.

Clouds End CIC
Proud to work with industry leading professionals who fight to make change happen and peoples lives better.

The Vision & Values

At New Horizons Clearances, our values are simple:

  • Provide exceptional cleaning services
  • Treat everyone with respect
  • Display care and empathy to all
  • Create access to affordable clearing services

Our team has helped a great number of people and organisations reach their ultimate potential. We started New Horizons Clearances to allow our customers to have a safe and happy future and this is a vision we will continue to follow so those people who need support can receive it

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How We Work Together

We are proud to partner with New Horizons Clearances, run by a compassionate team of current and former firefighters. Our connection with Alan and Adrian, the founders, was built through collaborative work on hoarding projects across Birmingham City Council, where our director, Heather, worked closely with the fire service to develop multi-agency approaches to managing hoarding cases.

Through our current Chaos 2 Order Project, New Horizons supports our clients by delivering clearance services that are not only efficient but deeply respectful and trauma-informed. They understand that clearances are about much more than removing items — they are often emotional, pivotal steps in someone's journey towards change. Their approach is rooted in empathy, care, and a genuine understanding of the challenges our clients face.